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Free UK Delivery Over £90
With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
All returns are subject to our terms and conditions which can be found at the bottom of our site.
Any items being returned must be received by us within 14 days of your receipt. Items must be returned in a clean and unused condition, in the original packaging and with labels attached. Items returned must be insured by the sender as we cannot take responsibility for any items lost in the post.
Hassle free returns: Our returns label service can be used once per order for your convenience.For Exchanges - The label is FREE as long as the exchange is of the same value or higher.For Refunds - If a refund is required (either part or full) then £6.00 will be deducted from the refund amount to cover the cost of your returns label.Faultry or Incorrect Orders - This must be arranged in advance by emailing hello@dressagedeluxe.co.uk or calling our office Monday – Friday 9am-5pm on 01706 941 660. Once approved, if the item is returned to us and if deemed faulty, then the label will not be charged for refund or exchange. Please do not return faulty goods without prior agreement.Return Form - Please ensure you also read and complete our Return Form and enclose it within the parcel. You can find our return form at the top of this page. If you would like to make use of this service, please create your return label here.
You must have access to a printer so that you can print out the returns label.If you do not wish to use our free return postage you must make your own arrangements to return goods to us and you will be responsible for the cost of return unless goods are faulty and a return has been pre-arranged with a member of staff. We recommend that you obtain proof of postage as you are responsible for the returned goods until they arrive with us.
International Returns: When returning parcels from outside the UK the parcel must be clearly marked "Goods Returned to Vendor" or “Return” and this should also be noted on any customs declarations. Failure to comply with the above return policy may result in you incurring customs charges on goods re-entry to the UK. We are not obliged to pay any customs charges incurred by incorrectly labelled parcels. At this time we do not offer free returns for international parcels.
Christmas Period Returns (1st November to 24th December)
Any items ordered during this time may be returned in a clean and unused condition with labels attached for exchange or refund before 8th January. This does not apply to special order items.
Refunds will be processed within 30 days of the goods arriving. You will be reimbursed via your original payment method.Our Return address:Dressage Deluxe LtdUnit 5Pippin BankPark RoadBacup, RossendaleLancashireOL13 0BUUK
Season:Core
Brand:Ceecoach
Code:200-0106EU
To update your CEECOACH 2, you will need our update program and the update file itself for installing the new software. Before you start downloading the new software, be sure to read the detailed instructionsbelow.
Here’s how it works: